One-on-One Help
Sometimes you need personalized assistance. Book a session with our team to get answers tailored to your specific situation.
10 minutes
Quick answers to specific questions
- Video call via Zoom/Google Meet
- Personalized Q&A session
- Best for: quick questions, itinerary review
30 minutes
Comprehensive planning session
- Video call via Zoom/Google Meet
- Detailed itinerary planning
- Custom recommendations
- Follow-up email with written summary
- Best for: detailed planning, complex questions
Prefer to write? Send us an email at hi@chinafirststep.com and we'll get back to you within 1 day.
What We Can Help With
Itinerary Planning
Get personalized recommendations for your route, destinations, and daily activities.
Accommodation
Find the right hotels and understand the booking process for foreign visitors.
Tech Setup
Get help setting up Alipay, WeChat, VPN, and other essential apps.
Transportation
Learn how to book trains, use the metro, and navigate like a local.
Payments
Understand mobile payments and how to manage your money in China.
Any Question
Have a unique situation? We'll do our best to help you find an answer.
How It Works
Book
Choose your session length and chat with us to schedule
Prep
Share your questions and itinerary in advance
Meet
Video call with our team at the scheduled time
Follow Up
Get recommendations and support after the call
Ready to Get Help?
Book a session and get personalized assistance for your China trip.
Book Your Session